Shipping & Delivery Policy

Delivery Information

We take great care in preparing your order for dispatch and delivery. All deliveries are sent from our warehouse adjoining our showroom in Dundalk, Co. Louth. Our specialized team of warehouse staff check all items to make sure they are in optimum condition before sending them.

Where possible, our in-house delivery team will deliver your order. By doing this we can take every precaution to ensure that your item is delicately handled.

When using a courier service, we regularly check customer satisfaction with how the item arrived, and ensure any issues are resolved promptly. We deliver across the Republic of Ireland and Northern Ireland. Delivery charges are based on weight and size of the items sent.

Even if you will not be using your product for some time, please ensure to check your order immediately upon arrival. If any items are damaged during delivery, it is important that you notify us within 14 days of delivery.

Delivery Charges To Ireland (ROI or NI)

(All delivery prices include VAT)

• Orders over €1,050 FREE
• Collection in Store FREE
• Local Delivery (Dundalk) FREE
• Small Package (UPS) 0 kg–15 kg - €13.95
• Medium Package (UPS) 15 kg–18 kg - €19.95
• Large Package (UPS) 18 kg–24.99 kg - €26.95
• Medium Package (Bathroom Store Van) 25 kg–39.99 kg - €35.95
• Large Package (Bathroom Store Van) 40 kg–49.99 kg - €39.95
• XL Package (Bathroom Store Van) 50 kg and above - €49.00
• Express Shipping (On Request) - €69 (please contact our team)

Additional Information

• Delivery dates and times are estimated.
• We aim to make standard deliveries in 7-14 working days.
• While we hold as much stock in our warehouse as possible, we sometimes need to order certain items from the manufacturer for specific orders. This can sometimes lead to delays beyond our control, such as stock outages, supplier issues, weather and national emergencies.
• We endeavour to notify customers of any major delays to their order, but this is not always possible. 
• We do not conduct partial deliveries. In certain cases we may conduct a partial delivery at our own discretion. 
• Standard deliveries are made between 9 am-10 pm, Monday-Friday. Deliveries are not made on weekends or bank holidays. Courier service may deliver at different times or at weekends, this is out of our control.
• Customers will receive a message when their order has been dispatched.
• Express shipping is not guaranteed until you have spoken to a member of the Bathroom Store team.
• If you have a question about the status of your order, please call our office on (042) 94 22401.